How can we help?

Help & Advice

Clockwork Removals would like to welcome you to our ever-growing resource centre. Here you will find the industry’s top tips, tricks, useful guides and advice, to ensure you’re well prepared for any move.

Whether you’re moving home or business, locally or internationally, our hub of information will cover all you’ll ever need to know regarding relocation and storage solutions.

Get in touch for a free quote on our removal services, call us today on 03332 413 120 or contact us online.

Handy Tips For Moving In The Snow

Winter can be a challenging time of year for moving house – for us and our customers.   Moving home can…

Read more

What to Consider When Moving Overseas

Whether you’re planning a move to the UAE, Canada, Australia, the USA or New Zealand, there’s so much to consider.…

Read more

Moving House with a Piano

The Pianoforte The piano is widely thought of as the UK’s most popular instrument and in 2013 was recorded as…

Read more

Moving House With Kids

Moving house is one of life’s stressful events and as adults it is all about organising, packing and preparing. It’s…

Read more

Moving Abroad with Pets

Pet Relocation Services The UK is a nation of animal lovers and at Clockwork we understand that your pet is…

Read more

Moving During a Heat Wave

Keeping Cool on Move Day It’s the hottest day of the year so far and the mercury, in most parts…

Read more

Top Tips for Packing Breakables

Tips for Packing Breakables The first thing people think about when moving house is the packing. We live in an…

Read more

Moving to the USA

Moving to America With a population of over 320 million the United States is the world's fourth-largest country. Reaching across 3.8 million square…

Read more

Moving House in Bad Weather

  Moving in Rain, Wind and Snow The UK has seen some horrendous weather over the last few months and…

Read more

Moving Abroad: Your Guide to Air Freight

Moving Abroad The allure of packing up and moving abroad has never been greater than it is right now. Although…

Read more

Moving House Checklist

Read more

Tips For Moving House In The Heat

Moving House in a Heatwave? It has been a long hard Winter but now Summer seems to be in full…

Read more

Are You Moving House in the School Holidays?

Moving House in the School Holidays It is that time of year again, moving season… but it is also the…

Read more

Moving House? Here’s Who to Inform.

Who to Inform When Moving House If you are moving house (or ever have done) you will know there is…

Read more

Top Tips for Moving House in Winter

Moving House this Winter After a relatively mild Christmas, the temperature has plummeted and we are bracing ourselves for a…

Read more

Moving Checklist

They say that moving house is one of life’s most stressful events, so we’ve put together an easy-to-follow moving checklist…

Read more

Guide To Moving House With Pets

Moving house can be one of the most stressful experiences you and your family can go through – finding the…

Read more

Booking a move

As soon as you are happy and ready to book your move with Clockwork, contact your Move Manager with the…

Read more

Quote & plan

Clockwork prides itself on providing clear and simple quotes for your move. You’ll see at a glance, a breakdown of…

Read more

Survey

We know that no two moves are ever the same. This is why we always carry out a free survey…

Read more

Guide to moving an office

First things first – choose your new premises Give yourself plenty of time to find the perfect new office that…

Read more

USA moving checklist

To help make sure nothing is forgotten about and to help your move to the USA run as smoothly as…

Read more

Moving Abroad Checklist

There are so many things to think about when you move overseas. Whether you are relocating through work, emigrating or…

Read more

Moving to Europe checklist

Whether you are relocating through work or retiring abroad, there are so many things to think about when you move…

Read more

New Zealand Moving Checklist

Moving to the other side of the world requires a lot of forward planning and detailed organisation. Here at Clockwork…

Read more

Australia moving checklist

We understand that you'll want your move to Australia to go as smoothly as possible, which is why here at…

Read more

Canada moving checklist

The key to a successful overseas move is forward planning. That’s why Clockwork Removals have come up with a simple…

Read more

United Arab Emirates Moving Checklist

Including Abu Dhabi, Ajman, Dubai, Fujairah, Ras al-Khaimah, Sharjah & Umm al-Quwain To make sure you're fully prepared for moving…

Read more

I need a quotation

Whether you are moving locally, nationally or internationally you can email, call or fill in our quick quote form online…

Read more

How does Clockwork calculate the removal fee?

Every move is unique and, as such, we treat each quotation separately. The price will always be dependent upon what…

Read more

What services can be included in your quotation?

Packing materials such as boxes, tape, tissue, wardrobe boxes, bubble wrap, mattress covers and sofa covers. Full packing service –…

Read more

Do I have to pay VAT?

In the United Kingdom it is a legal requirement to charge Value Added Tax. This will be shown on the…

Read more

When I am ready to book, how much notice do I need to give?

As soon as you have confirmed a moving date then please sign and send back your acceptance form to book…

Read more

When do I need to pay?

For our residential moves we require you to pay for the full removal at least 7 days beforehand. We accept…

Read more

Paying for my removal online.

Once you have accepted your quotation you can pay for your removal online by clicking on the “Login” tab on…

Read more

Will I have a dedicated contact at my Clockwork branch?

Every Clockwork move is assigned their own move coordinator from the local branch who will oversee the move from the…

Read more

Do you offer insurance?

We offer you the option to purchase a ‘Removals and Storage Policy’ (also known as Goods In Transit & Storage…

Read more

Should I take out insurance?

Whilst we always take the best care of your effects, there is always a risk when moving furniture and fragile…

Read more

What is ‘Extended’ or ‘Standard’ liability in regards to insurance?

Other movers may have offered you a product described as ‘Extended’ or ‘Standard’ liability. This product is NOT INSURANCE and…

Read more

Do you move specialist and high value items such as pianos, fine art and antiques?

Yes, we are experts in specialist moving. Our crews are trained to a very high standard and have the materials…

Read more

Do you move plants and garden furniture?

Yes we will move anything you need us too. Whether you need to us to move large potted plants, trampolines…

Read more

Do I need to empty chests of drawers?

Clothes can be left in all your chests of drawers as our crews remove the drawers before moving them. We…

Read more

How long will my move take?

Every removal is very different so it is impossible to say how long the “average” move takes. That said, our…

Read more

Do you offer weekend moves?

Yes we can accommodate weekend moves.  

Read more

What access is required for Clockwork vehicles?

We have different types of vehicles in our fleet ranging from small vans to 18 ton lorries. We have a…

Read more

What time will you arrive?

If you have a full day move booked we will usually arrive between 8.30-9am. If you have a half day…

Read more

What insurance is available?

We offer the option of Removals and Transit Insurance (also known as Goods in Transit and Storage Insurance) which ensures…

Read more

Do I need to be at the house when the move takes place?

Yes. Our terms and conditions state someone needs to be present at the house during the move. Our crews will…

Read more

What vehicles are available?

We have a large and varied fleet from small transit vans to 18 ton vehicles. We will always recommend the…

Read more

Do you offer evening moves?

Our crews do work late into the night to get the job done but we rarely operate removals that are…

Read more

Do I need to empty chests of drawers?

Clothes can be left in all your chest of drawers as our crews remove the drawers before moving them. We…

Read more

What happens with my dishwasher, washing machine etc.?

We can move all household utilities but they will need to be fully disconnected beforehand.

Read more

Can you do flat moves?

Yes. We have branches in a number of cities so we do a lot of flat/apartment removals. Even if you…

Read more

Do you supply wardrobe cartons?

We do supply wardrobe cartons and we will bring these with us on the day of your move. If you…

Read more

Do you move plants and garden furniture?

Yes we will move anything you need us to. Whether you need to us to move large potted plants, trampolines…

Read more

Do you move specialist and high value items such as pianos, fine art and antiques?

Yes, we are experts in specialist moving. Our crews are trained to a very high standard and have the materials…

Read more

Are boxes moved to the correct room?

Yes. If you are packing up your house for the move we ask that all boxes are labelled with the…

Read more

Do you provide a move manager?

Yes. All our business relocations will have a designated move manager to help plan the logistics of the move.

Read more

Do you move large equipment like photocopiers and printers?

Yes we can carry out full tech relocations. Please get in touch with your local branch to discuss any complex…

Read more

Do you offer weekend moves?

Yes. We work with a lot of businesses who require time sensitive moves where weekend or night time relocations are…

Read more

Do you provide a packing service?

Yes we provide full packing services as well as specialist IT and tech relocation services.

Read more

Do you carry out internal moves?

Yes. We carry out a lot of internal moves for commercial clients whether this is moving items within the same…

Read more

Do you move all types of businesses?

Yes. We would struggle to find a sector we have not worked within. We regularly work within the public sector,…

Read more

What storage options are available?

We offer long and short-term containerised storage. We can either pack, move and store your belongings or you can move…

Read more

If my house purchase falls through can you provide temporary storage?

Yes, in the unlikely event that your purchase falls through we can still pack up your belongings on the arranged…

Read more

Do you offer storage insurance?

We offer you the option to purchase a ‘Removals and Storage Policy’ (also known as Goods in Transit & Storage…

Read more

How is storage priced?

We charge by container per week. Prices will vary depending on the number of containers you take and the length…

Read more

How often do I get charged for storage?

Storage charges are calculated per week but are only billed once a month.

Read more

Is there anything I can’t store?

We cannot store dangerous or explosive items including fireworks, aerosols etc. Illegal items, perishables including food and plants. Live animals,…

Read more

What is the best way to pay for my storage?

A direct debit mandate will be provided to you when you come into store. We recommend you fill this out…

Read more

How long can I store my belongings for?

You can store your belongings for as long as you want whether it is a day or a decade.

Read more

Can you provide boxes and other packing materials for storage?

Yes we can supply boxes and packing materials. We can also pack your belongings for you and bring them into…

Read more

Can we store large items like sofas and fridges?

Yes. We can store anything as long as they are not on our prohibited list

Read more

What international insurance is provided?

We offer you the option to purchase a ‘Removals and Storage Policy’ (also known as Goods in Transit & Storage…

Read more

Do you provide international storage?

Yes we can store items long-term if you are relocating overseas or we can organise storage for you at your…

Read more

How much are customs fees?

Customs fees will be dependent on your destination location. Speak to your local branch or our international service centre (0800…

Read more

What’s included as part of a quote for an international move?

Our international quotes include collection, freight and delivery at your destination location. Our international team will also help with customs…

Read more

What size packing boxes are available?

We have the following sized boxes available: Pack 1 - Book Box - 18"x18"x10” Pack 2 - China Box –…

Read more

Can I do my own packing?

Yes, customers are welcome to do their own packing but we ask you to use good quality packing materials and…

Read more

How do I get the boxes and tape if I’m packing myself?

If you want packing materials from us we will supply the materials prior to your move. We can deliver these…

Read more

Will you do all my packing and unpacking?

Yes, we offer a full packing and wrapping service as well as an unpacking service. Your surveyor will go through…

Read more

Will you deliver and collect my removal boxes?

If your removal includes packing boxes we will try and deliver them before your move and collect them afterwards at…

Read more

Do you collect the boxes and materials after the move?

If you would like your boxes collected after your move you will need to organise this through your local branch.…

Read more

What do I need to do if I get a full packing service?

If you take our full packing service you do not need to do anything except make sure all utilities have…

Read more

How is the packing service priced?

Our packing services are priced dependent on various factors including: volume, materials needed and what actually needs to be packed…

Read more

What payment options are available?

Once you have accepted your quotation you can pay for your removal online by clicking on the “Login” tab on…

Read more

Do we have to pay a deposit?

No, full payment will need to be paid one week prior to the move but this is covered under the…

Read more

Do I have to pay for my move in advance?

For our residential moves we require you to pay for the full removal at least 7 days beforehand. We accept…

Read more

How long do quotes take to be processed?

Quotes are usually processed and sent out within one business day. International quotes may take longer as we will need…

Read more

Do you offer insurance?

We offer you the option to purchase a ‘Removals and Storage Policy’ (also known as Goods in Transit & Storage…

Read more

Do I need to take out insurance?

No, you do not have to take out insurance. If you don’t take out the Removals and Transit insurance you…

Read more

What happens if it takes longer on the day?

Many external factors can affect your move including lawyers, key delays or traffic. Our crews will endeavor to get the…

Read more

How far in advance should I book?

As soon as you have confirmed a moving date then please sign and send back your acceptance form or accept…

Read more

Do you sort out the parking for the lorry if it’s on a street?

We can organise parking for you before your move. Speak to your surveyor during your initial consultation and they can…

Read more

Is there a set removal rate?

Every move is unique and as such we treat each quotation separately. The price will always be dependent upon what…

Read more

What affects the price of a removal?

Many factors can affect the price of your move which is why we always offer a free home consultation. Factors…

Read more

How do I arrange a quotation?

To arrange a quotation you can call us, email us or fill in one of our online forms.

Read more

Should I take out insurance?

Whilst we always take the best care of your effects, there is always a risk when moving furniture and fragile…

Read more

How can I find my nearest Clockwork branch?

To find your nearest branch click here for our postcode finder.

Read more

What is ‘Extended’ or ‘Standard’ liability in regards to insurance?

Other movers may have offered you a product described as ‘Extended’ or ‘Standard’ liability. This product is not insurance and…

Read more

What happens if there is an issue with keys?

We offer a waiting time waiver on your quote which means you can avoid any extra costs associated with key…

Read more

What’s included in a quote?

Packing Materials such as boxes, tape, tissue, wardrobe boxes, bubble wrap, mattress covers and sofa covers. Full Packing Service –…

Read more

What’s included in a quote?

Packing Materials such as boxes, tape, tissue, wardrobe boxes, bubble wrap, mattress covers and sofa covers. Full Packing Service –…

Read more

Do I have to pay VAT?

In the United Kingdom it is a legal requirement to charge Value Added Tax. This will be shown on the…

Read more

Will I have a dedicated contact at my Clockwork branch?

Every Clockwork move is assigned their own move coordinator from the local branch who will oversee the move from the…

Read more
Trustpilot

Top

Get a free quote 03332 413 120

This website uses cookies to enhance your browsing experience... moregot it