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University of Surrey

Making sure business runs smoothly

  • Professional pre-planning
  • Industry qualified & security cleared
  • Qualified IT moving specialists
  • Specialised library packers & movers

Call us today for a quick quote 03332 413 120

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University of Surrey

Clockwork Removals were selected to relocate library collections to various locations in the newly-extended state of the art George Edwards Library. The fabulous structure holds more PC’s and study spaces as well as a host of other treasures including a new Library Cafe.

Core requirement

  • Sequential packing, transporting and unpacking of 792 linear metres of library collections.
  • Dismantling, moving and reassembling of library racking.
  • Relocation of CD's, DVD's, scores and microfilms.
  • Dismantling and moving all library furniture (library tables/chairs/workstations).
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Clockwork’s solution

Our project team attended meetings with all key personnel at the University of Surrey to formulate a comprehensive move plan. The following points were discussed and organised at the meeting:

  • Logistics details
  • Health & Safety
  • Route and Access Points
  • Crew allocation and resourcing including details about the move management team, their responsibilities and the escalation process.
  • Timetables ensuring minimal disruption to library operations.
  • Cataloguing

The crew was divided into smaller sub-teams so packing and moving of library collections was carried out simultaneously.

Result

The reorganisation was managed within budget and within the allocated time frame and the new library was opened in early September 2011 as planned.

I would like to emphasis the helpfulness of your crews and the way in which they helped the whole process go so smoothly.  I have been involved in 3 re-locations for my company over the years, and your company was far, far better than our previous experiences.  I feel this is due to the accuracy of the assessment of our requirements initially by Andy and the follow up from your sales co-ordinator Alf, and then the crews themselves from the crew leader Algis to all his assistants.  Thank you. Shirley R / United Music Publishers

No matter when we need equipment or items returned, Clockwork are always flexible, helpful and efficient. It makes our life easier! Jim McFarlane / Elecro

Fraser and the rest of the men are a real credit to Clockwork. I have never seen removal men work so hard, take as few breaks and be so obliging no matter how many times you ask them to move or reposition things! K Gillies / National Trust of Scotland

I just wanted to ask you to please say thank you to your guys once more, they did an amazing job! Not only were they very quick but had soon also figured out where things needed to go better than us so they made what could have been a stressful day very easy for us. Great job and I'm so glad I picked Clockwork. Alexandra / Medland Metropolis

We've always found Clockwork accommodating. They are willing to go that extra mile to ensure customer satisfaction. Iain Prime / And So To Bed

I was impressed with how organised the Clockwork team were. Very impressed! C Garner / Maclay Murray & Spens

The move was a great success due to the incredibly hard work of Clockwork and its expert team. The United Nations Refugee Agency / London

Thank you once again for a brilliant and professional service – very much appreciated. ASL Property Services Ltd / London

Just a quick mail to say how well today has gone, your chaps were great and it was such a stress free move I will be happy to use your services again and recommend you. Cuts Ice / London

Thanks for your help with the booking of our move this past weekend – I have to say I am really pleased with the service, both beforehand, with you, and on the day of, with the guys. Excellent – will definitely recommend you and use you in future moves! Oaknorth / London

Thank you so much for yesterday the removal men were brilliant and made it so easy for us! I don't know how they lift the things they do. We would certainly recommend you. Cinema Live /

4-FEDEMAC – European Movers 5-IAM – International Association of Movers 6-SGS – ISO 14001 7-SGS – ISO 9001:2008 8-SGS – OHSAS 18001 10-EURA Affiliate Scheme Quality Assured Service Standards BS 8564 FAIM certified company FAIM certified company Which trusted trader
Which trusted trader Movers Trading Club (MTC) logo 3-BAR – British Association of Removers – Commercial Moving Group BAR Overseas Remover British Association of Removers members