What do I need to do if I need a quotation?
Please contact the office on 020 8946 6340 or send an email to info@clockworkremovals.co.uk and one of our staff will arrange a suitable time to visit your property to give you a quote. For small removals we will be able to give you a quote over the phone or by email.

How does Clockwork calculate the removal fee?
We treat each quote individually and base the price on the specific requirements for that customer. This is dependent upon what size of vehicle you need, what size of team you need to carry out the move, where you are moving to and if there are any specific requirements. (i.e. sofa needing taken out of window..etc)

What is included in the quotation?
Each quotation is different as we tailor make each one to suit your unique requirements. We provide you with a complete service that incorporates all prices such as:

• All Packaging Materials such as boxes, tape, tissue, wardrobe boxes, Bubblewrap, mattress covers and sofa covers.
• Full Packing Service – We will come into the property, usually the day before and get everything packed up ready for the removal the next day
• Full Removal Service: (we dismantle all items, such as beds, wardrobes..e.t.c. and take items off wall/ceilings such as bookshelves and chandeliers.
• Full unpacking service – This is usually done the day after the move where by we would unpack all the items and take all the rubbish away with us.

Do I have to pay VAT?
In the United Kingdom it is a legal requirement to charge Value Added Tax.

When I am ready to book, how much notice do I need to give?
As soon as you have a confirmed moving date then please book your removal in with us. You will usually have around 2 weeks. There is no point in leaving it a while as we might get booked up. Having said this, at Clockwork, we specialize with short notice and will do all we can to accommodate you.

When do I need to pay?
We require a 30% deposit on booking your removal with the outstanding balance due 7 days before the move. We accept BACS, cheques, debit and credit cards.

Will I have a contact at Clockwork?
You will be assigned your own manager at Clockwork who will see out your move from the quote right through to the end of the removal. There is nothing more frustrating than speaking to two or three different people with wires getting crossed.

Contact us for a free quotation or advice for relocation.